We serve customers large, medium, and small across many industries (electronics, health care, food, alcohol, furniture, garments, footwear, chemicals, auto parts, etc.). Our customers are located throughout the world, from China to the United Kingdom to the United States.
GWL’s services have not only helped our bottom line by controlling freight costs, but they have also helped improve the on-time deliveries for our import/export business, as well as helped us to greatly improve our trade compliance efforts. In short, we’ve reduced costs, improved on-time performance in our supply chain, and improved our import/export compliance. All as a result of utilizing GWL’s spectacular team.
GWL’s offerings fall into a rare category of both extremely competitive rates, AND attentive & knowledgeable personnel offering excellent service. In fifteen years of experience in International Trade, I have never come across a company that offers such a perfect mix of what all importers need.
GWL provides a full menu of services and always goes above and beyond. Their rates are competitive and the value add is in their team, offering over the top service and support. Because they are extremely organized, it helps us manage more shipments without additional overhead. GWL is current on all import/export regulations and has helped in training our team each step of the way. They are a true partner and an extension of our department.
The knowledgeable and professional staff at GWL has been a great resource for importing and exporting our products. Their ability help us identify the proper harmonized codes, to provide competitive rates, to expedite customs clearance and to research topics has saved us time and money. Overall, GWL’s superior service has contributed greatly to our bottom line.
Since our company was founded in 2005, GWL has been our exclusive freight forwarder. We have been approached by many other freight forwarding companies but none of them demonstrated the depth of knowledge and the customer service skills of GWL. GWL consistently offers a level of service that has exceeded our expectations and I am confident that they will continue to outperform their competitors.
Great customer service!
GWL has been an invaluable partner to KEEN. They have kept KEEN informed about upcoming compliance regulations and pending legislation relevant to our business. GWL helped KEEN understand and prepare for ISF and CPSIA legislation.
GWL is family owned and operated. They value relationships with their customers and hold themselves to an extremely high customer service standard. GWL often attends compliance seminars with their customers to better understand their customer’s business. GWL also attends Customs and other government agency conferences to stay informed of all upcoming initiatives and stay in tune with the industry.
By having a trusted partner managing our inbound and outbound needs, we’re better able to focus on our core competencies – developing innovative products and growing the Zoli brand. GWL is big enough to have a global footprint of partners and services, yet small enough to care about their customers. They’ve chaperoned us from our first small shipment to today, multiple monthly shipments. The service has remained consistently top notch and personal. The staff at GWL is knowledgeable and accessible. All questions and issues are responded to quickly. I highly recommend GWL to anyone in search of an international logistics provider.
I can’t say enough about how GWL has helped our company be successful in the import business. Since 2004 they have been managing all of our import logistics in a manner that makes them feel like they are sitting next to us in the same offices. With the level of service they provide us with, and support on how best to import new goods or cost savings, we consider them more of a partner, than a supplier. When it comes to importing logistics, service and speed is the key – I rate GWL 10 out of 10 for both of these.
GWL provides professional, courteous, and personal service. They also work to ensure compliance and the safety of our products. We would vouch for the quality of their service any day of the week!